Going to the Enchant Christmas light maze in Franklin? Here's what to expect.

Enchant Christmas, which bills itself as the world's largest holiday light event experience, opened at Ballpark Commons in Franklin Nov. 24.

The centerpiece of the 10-acre experience is a giant Christmas light maze. Here's what you should know if you want to make Enchant Christmas a part of your holiday festivities.

How does the Enchant Christmas maze work?

The maze, with Christmas light tunnels, hanging lights to walk through, Christmas trees and light sculptures, is not just beautiful. It's also immersive.

The story behind the maze, called "The Great Search," is that Santa lost his reindeer in a storm, and Enchant Christmas visitors have to help him find them. Costumed characters — called guardians and elves — help people who need direction. As visitors come across each reindeer — giant light sculptures — they can scratch him off their cards, and when they've found all of them, turn in their card to Ginger the baker guardian to receive their chocolate reward.

How long does it take to walk through the maze?

Van McNeil, the experience's entertainment supervisor and show director, said people can take as long as they want to get through the maze. Although ticket holders are given a 90-minute window to arrive at the experience, they can stay until closing if they wish.

And there's plenty to do within the spacious maze's walls of garland and lights.

• You can take photos. There are light sculptures throughout the maze that make for beautiful backgrounds for festive photos, as well as a 100-foot Christmas tree in the middle of the maze.
• You can get engaged. Ginger said she saw a couple get engaged inside a large ornament light sculpture during opening weekend. And McNeil pointed out a favorite setting for couples to take photos — a larger-than-life diamond ring light sculpture — that also would make an ideal engagement photo.
• You can dance. There's an LED dance floor with a DJ booth, seating and bar nearby. McNeil said the guardians and elves do a choreographed dance every 90 minutes, and the DJ performs a reindeer rap. And kids love to stomp on the LED squares to change the colors.

What else is there to do at Enchant Christmas?

• You can ice-skate. On one side of the maze, an ice-skating trail winds through a forest of trees and Christmas lights. Ice skating is not included in general admission; it requires a $15 add-on fee for adults and $10 for people under 18.
• You can see Santa. On the other side of the maze, there is a small building where families can visit Santa to share their Christmas wish lists and get pictures. Families can take their own photos for free, although professional photographs are also available for an extra fee.
• You can relax with your kids. Near the line to visit Santa, there's an indoor area with coloring sheets and activities for kids, as well as an area with benches, cushions and pillows for families to relax while listening to a story.
• You can see live reindeer. Hope, a 3-year-old reindeer, and her 6-month-old baby, hang out in an enclosure near the outskirts of the venue. Visitors can see the reindeer, take pictures and scan a QR code to give their suggestions in the contest to for a name for the baby reindeer.
• You can shop, listen to music and eat. Along the perimeter of the maze, there are several local vendors selling gifts, crafts and food. There's also live music, and there are concession stands and bars throughout the grounds.

Where and when is Enchant Christmas, and how do you get tickets?

Tickets are available through the Enchant Christmas website (enchantchristmas.com), starting at $34 for adults and $25.20 for children ages 3 to 17. The event will run Thursdays through Sundays until Dec. 15 and then daily through Dec. 31 at Franklin Field at Ballpark Commons, 7035 S. Ballpark Drive, in Franklin.